Contact
Contact SolutionsTeams
Questions about our guides, corrections to published content, or feedback about the site — we’d like to hear from you. The fastest way to reach us is by phone. You can also write to us by postal mail.
Phone
For questions about our content, to report a correction, or to share feedback about the site. Please have the article title or web address ready when reporting an issue with a specific guide.
Postal mail
312 3rd Ave SESoap Lake, WA 98851
United States
Written correspondence is welcome. Postal messages may take longer to receive and process than calls.
What to include when you call
To help us handle your message efficiently, have the following at hand where it applies:
- The article’s web address or title — if you’re reporting a correction or a problem with a specific guide.
- What you expected and what happened instead — the more specific, the faster we can verify and fix it.
- The platform and edition you use — where relevant, since behavior often differs between products.
- A way to reach you — if a follow-up is useful, leave your name and preferred contact method.
What to expect
We handle phone inquiries directly during calls where we can. For corrections, we verify reports against official documentation before changing published content — see our Corrections page for the full process. We aim to be straightforward and honest, including when something is outside the scope of what we can help with.
About the contact form
This site does not currently offer a web contact form, because we have no email or form-processing backend configured for it. We would rather point you to a channel that genuinely works — the phone number and postal address above — than display a form that collects messages no one can receive.